Posts Tagged ‘ Customer Service ’

Operating Policy Lessons from Restaurant Stakeout

Sep 6th, 2012 | By
customer service telephone answering

I don’t feel like cooking dinner tonight. It’s been a long day and I don’t feel like dealing with the mess. I just want to sit down with my Lovely Bride and have some pizza and beer. Mmm, Chicago-style pizza, that sounds yummy! But I live in New Hampshire and most people here wouldn’t know
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Online Dating and Customer Service

Aug 30th, 2012 | By
facebook status

I listened to a great podcast last week, a conversation between Steve Faktor and Jordan Cooper (probably Not Safe for Work due to gratuitous use of the F word), where they had a long and spot-on discussion of how “normal people” use technology. Or, more accurately, how they don’t use technology. Cooper recounts a tale
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